1. Introduction

This Privacy Policy explains how ProTuneService collects, uses, stores and protects the personal information you provide when you use our website and car service services. Your privacy is important to us, and we take the protection of your personal information seriously.

2. Collection of personal information

We may collect the following information:

Name and surname Email address Phone number Information about the car (model, year of manufacture, body number) Billing data (if applicable) Website log files and cookies to improve your experience using our services

3. Use of your information

We use your personal information to:

Processing requests and booking services. Providing you with the information you need regarding the status of your vehicle and service updates. Notification of new promotions, offers or changes to our services. Improving the quality of our services and service, collecting feedback.

4. Storage and protection of your information

We take appropriate measures to protect your personal information from unauthorized access, alteration or disclosure. However, we cannot guarantee the complete security of information transmitted over the Internet.

5. Use of Cookies

We use cookies to analyze and improve your experience on our site. You can manage the use of cookies in your browser settings, but please note that disabling cookies may limit the functionality of the site.

6. Transfer of your information to third parties

We do not sell or share your personal information with third parties, except when necessary to fulfill our obligations (for example, to process payments or deliver parts). We may share your information only when required to do so by law.

7. Your rights

You have the right to access, correct, delete or restrict the processing of your personal information. If you wish to exercise your rights, please contact us using the contact details provided at the end of this Policy.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time and any changes will be posted on this page. We recommend that you periodically check these terms to be aware of any changes.

9. Contact details

If you have any questions about this Privacy Policy, please contact us at the following contact details:

Email: [email protected]

Phone: +49 30 693 3297

Address: 193 Mechanic Street, Berlin, 10115, Germany